Terms & Policies
Website Terms of Use
Background:
These Website Terms of Use, together with the documents referred to in them, set out the terms under which You may use our website at www.academyhealingnutrition.uk (Our Website).
1. Definitions and Interpretation
In these Website Terms of Use, the following expressions have the following meanings:
Content: means any and all text, images, audio, video, scripts, code, software, databases and any other form of information that appears on, or forms part of, Our Website and/ or our social media channels, including but not limited to:
- @academyhealingnutrition on Facebook
- @healingnutrition on Instagram
- @academyAHN on YouTube
- @healingnutrition on TikTok
- @academy-of-healing-nutrition on LinkedIn;
Data Protection Legislation: means all applicable data protection and privacy legislation in force from time to time in the UK including the UK GDPR; the Data Protection Act 2018 (DPA 2018) (and regulations made under it); the Privacy and Electronic Communications Regulations 2003 (SI 2003/2426) as amended and all other legislation and regulatory requirements in force from time to time which apply to a party relating to the use of personal data (including the privacy of electronic communications);
Intellectual Property Rights: means:
(a) any and all rights in any patents, trademarks, service marks, registered designs, applications (and rights to apply for any of those rights), trade, business and company names, internet domain names and email addresses, unregistered trademarks and service marks, copyrights, database rights, know-how, rights in designs, inventions and processes;
(b) rights under licences, consents, orders, statutes or otherwise in relation to a right in paragraph (a);
(c) rights of the same or similar effect or nature as or to those in paragraphs (a) and (b) which now or in the future may subsist in any part of the world; and
(d) the right to sue for past infringements of any of the foregoing rights;
We/Us/Our: means Academy of Healing Nutrition Limited, a limited company registered in England & Wales under company number 11119484, whose registered office address is at 20-22 Wenlock Road, London, England, N1 7GU, as the owner and operator of Our Website; and
You/ Your: means you, as a user of Our Website.
2. Acceptance of Terms
By accessing or using Our Website, you agree to comply with and be bound by these Website Terms of Use. If you do not agree to these terms, you should not use Our Website.
3. Changes to Terms
These Website Terms of Use may be revised from time to time without notice. Your continued use of our Website after any changes will constitute your acceptance of such changes. These Website Terms of Use were last updated on 24 April 2025.
4. Privacy Notice and Data Protection
4.1 Your use of Our Website is also governed by Our Privacy Notice, which can also be found on Our Website.
4.2 We will collect, use and process Your personal data (including any personal data you supply when setting up Your Account) in accordance with our obligations under the Data Protection Legislation and Our Privacy Notice.
5. Intellectual Property
5.1 All Content on Our Website and Our social media accounts, including but not limited to text, copy, graphics, logos, images, and software, is Our property (or the property of Our licensors) and is protected by copyright and other intellectual property laws.
5.2 Save as set out in Clause 5.3, You may not use, reproduce, distribute, sell, sub-licence, store or create derivative works based on any Content from Our Website or Our social media accounts without Our prior written consent.
5.3 You may access, view and use Our Website in a web browser, print pages from Our Website and save pages for later offline viewing.
5.4 You must always acknowledge Us (or Our licensors, as appropriate) as the owner of the Content on Our Website and on Our social media channels.
6. User Conduct
6.1 You agree to use Our Website for lawful purposes only and not to engage in any activity that could harm Our Website, its users, or third parties.
6.2 Whilst We endeavour to keep Our Website free from viruses and malware, You are responsible for protecting Your hardware, software and other materials from viruses, malware and other internet security risks.
6.3 You may not:
- 6.3.1 Use Our Website for any illegal or unauthorized purpose;
- 6.3.2 Post or transmit any content that is (or could be construed as) harmful, offensive, discriminatory or violates any applicable laws;
- 6.3.3 Deliberately introduce any virus or malware, or attack Our Website by means of a denial of service attack;
- 6.3.4 Attempt to gain unauthorized access to Our Website or its systems; or
- 6.3.5 Link to Our Website in a way which suggests any association between You and Us or any endorsement by Us, or in a way which might damage Our reputation or take unfair advantage of it.
6.4 We reserve the right to suspend or terminate Your access to Our Website if You breach the terms of this Clause 6, or any other terms of these Website Terms of Use.
7. Links to Third-Party Websites
Our Website may contain links to third-party websites. We are not responsible for the content of these third-party websites, and shall not be liable in respect of any such content. We are not endorsing that content by linking to them. You should review the website terms and policies of any third-party websites you visit.
8. Disclaimers
8.1 We make no representations or warranties, express or implied, that Our Website will meet Your requirements, that it will not infringe the rights of third parties, that it will be compatible with all software or hardware, or that it will be secure.
8.2 We make no representations or warranties regarding the accuracy or completeness of the Content, or that the Content is up-to-date. We shall not be liable to You for any inaccuracy contained in the Content or for any reliance You may place on that Content.
9. Limitation of Liability
To the fullest extent permitted by law, We shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with Your use of Our Website. If You are a business owner, We shall not be liable for loss of profits, sales, business or revenue, loss of business opportunity, goodwill or reputation, loss of anticipated savings, business interruption or for any other indirect or consequential loss or damage.
10. Indemnification
You agree to indemnify and hold Us, and Our officers, directors, employees, and agents, harmless from any claims, liabilities, damages, and expenses (including legal fees) arising from Your use of Our Website or from Your violation of these Website Terms of Use.
11. Governing Law
These Website Terms of Use are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
12. Contact Information
If you have any questions or concerns about Our Website or these Website Terms of Use, please contact us at hello@academyhealingnutrition.uk, or via any of the methods set out on Our ‘Contact Us’ page.
Website Privacy Policy
Background:
We respect the privacy of our clients, our students and of everyone who visits our website, academyhealingnutrition.uk (Our Site). Academy of Healing Nutrition Limited (we /us / our) will only collect and use personal data in ways that are described in this Privacy Notice, and that are consistent with our obligations and your rights under the Data Protection Legislation.
1. Definitions and Interpretation
In this Privacy Notice, the following terms shall have the following meanings:
Client: means an individual client who engages our services or who purchases products (including goods or services) from us, including but not limited to students on our courses, attendees at our events and our health coaching clients; and
Data Protection Legislation: means all applicable data protection and privacy legislation in force from time to time in the UK including the UK GDPR; the Data Protection Act 2018 (DPA 2018) (and regulations made thereunder); the Privacy and Electronic Communications Regulations 2003 (SI 2003/2426) as amended and all other legislation and regulatory requirements in force from time to time which apply to a party relating to the use of personal data (including the privacy of electronic communications).
2. Information About Us
Academy of Healing Nutrition Limited is a company registered in England & Wales under company number 11119484, whose registered office address is at 20-22 Wenlock Road, London, England, N1 7GU. We are the controller and responsible for your personal data.
If you have any questions relating to your personal data or this Privacy Notice, you may contact us at hello@academyhealingnutrition.uk.
3. Third party links
Our Site may include links to third-party websites. Clicking on those links may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for the way in which they handle personal data. We encourage you to read the privacy policy or privacy notice of every website you visit.
4. Your personal data
Personal data is any information about you that enables you to be identified. Personal data covers your name and contact details, but also information such as electronic location data and other online identifiers. It does not include data where your identity has been removed (anonymous data).
It is important that your personal data is kept accurate and up-to-date. If any of the personal data we hold about you changes, please let us know.
Where we need to collect personal data by law, or under the terms of a contract we have with you, and you do not provide that data when requested, we may not be able to perform that contract. In this case, we may have to cancel a product or service contract you have with us. We will notify you if this is the case.
5. Your rights in relation to your personal data
Under the Data Protection Legislation, you have the following rights. More information on how to exercise these rights follows later in this Privacy Notice.
· The right to be informed about our collection and use of your personal data.
· The right to access your personal data.
· The right to rectify your personal data if any of it is inaccurate or incomplete.
· The right to request deletion of your personal data (subject to certain legal requirements) or to withdraw consent to us using it.
· The right to prevent processing of your personal data.
· The right to restrict the use of your personal data for particular purposes.
· The right of portability, enabling you to ask for a copy of your personal data to re-use with another business.
· Rights relating to automated decision-making and profiling. We do not however use your personal data in this way.
· The right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk if you believe your privacy or data protection rights have been breached. We would always appreciate an opportunity to work with you to resolve any issues or complaints you may have before you approach the ICO.
For more information about our use of your personal data or exercising your rights set out above, please contact us at hello@academyhealingnutrition.uk.
6. What Data We Collect
Depending upon whether you are simply browsing Our Site or are a Client, we may collect and hold some or all of the personal data set out below, using the methods also set out below.
Please also see our Cookie Policy on Our Site regarding our use of cookies and similar technologies.
We may collect the following types of personal data:
Contact Information: This may include your name, email address, postal address, phone number and other similar contact details that you provide when contacting us through Our Site, by email or telephone.
Occupation and role: If you purchase a place on one of our courses for the purposes of your business, we may ask you to share your occupation and role with us, so that we can understand your aims in participating in that course.
Payment Information: If you purchase goods or services from us, you will need to provide payment information. However, please note that we use payment processors to collect payments and to collect and process the related personal data on our behalf and we do not store full credit card numbers on our servers. We will collect and process data relating to your transaction history with us.
Communication Data: This includes any correspondence or communication between you and us.
Usage Information: We automatically collect information about your usage of Our Site, including pages visited, time spent on the site, clickstream data, and referring URL, using analytics cookies. This data helps us analyse website performance and user preferences.
Technical Information: We may collect technical information about your device and browser, using analytics cookies, including your IP address, browser type and version, device type, operating system, and platform.
Social Media Data: If you interact with our social media pages or use social media features integrated into Our Site, we may collect information from your social media profiles, such as your social media handles and activities.
Interests and preferences: We sometimes ask our Client to share with us their interests and preferences. If you choose to share this information with us, we may use it in order to inform you about relevant offers and products we provide relating to those interests and preferences.
Tracking Technologies: We may use cookies provided by Meta and Google and similar tracking technologies to collect information about your browsing behavior and preferences. For more details, please see our Cookie Policy.
Sensitive or special category data: If you are a Client, and with your consent, we may collect information relating to your mental and physical health and fitness, dietary requirements and / or religious or philosophical beliefs, but only where (and to the extent that) this is relevant to the services we provide. We do not collect any other ‘special category’ or ‘sensitive’ personal data or data relating to criminal convictions and/or offences, or in relation to children.
Other Information: We may collect additional information not specifically mentioned here with your consent or as required by applicable laws and regulations.
Please note that the exact information collected may vary depending on your interactions with Our Site and the products we offer. We only collect information that is necessary for the purposes outlined in this Privacy Notice and as permitted by Data Protection Law.
7. How we use your personal data
Under the Data Protection Legislation, we must always have a lawful basis for using personal data.
We will use your personal data in the following circumstances:
- To perform a contract with and/ or provide our services to you.
- Where it is necessary for our legitimate interests (or those of a third party), for example:
- To develop our business
- To protect the security or integrity of our IT systems
- To manage our relationship with you as our Client
- To administer our business
- To administer or improve Our Site
- To maintain records for legal and regulatory compliance
- To maintain or defend legal claims
Note that we will only rely on our legitimate interests to use your personal data if your interests and rights do not override those legitimate interests.
- Where we need to comply with a legal or regulatory obligation.
- Where you have consented to us using or processing your personal data (for example by completing our GDPR consent form relating to sensitive and special category data, or by consenting to receiving direct marketing communications from us). You have the right to withdraw consent at any time by contacting us.
- With your permission and/or where permitted by law, to market our products and/ or services to you. You will not be sent any unlawful marketing or spam, and you will always have the opportunity to opt-out of marketing communications at any time.
We do not carry out automated decision making or any type of automated profiling.
We will only use your personal data for the purposes for which it was originally collected unless we reasonably believe that another purpose is compatible with those original purposes and we need to use your personal data for that purpose.
If we need to use your personal data for an unrelated or incompatible purpose to that for which it was originally collected, we will inform you and explain the legal basis which allows us to do so.
In some circumstances, where permitted or required by law, we may process your personal data without your knowledge or consent. This will only be done within the bounds of the Data Protection Legislation and your legal rights.
8. Keeping your personal data
We will only process and store our personal data for as long as is necessary taking into account the reasons for which it was first collected.
When deciding what the correct time is to keep the data for, we look at its amount, nature and sensitivity, potential risk of harm from unauthorised use or disclosure, the processing purposes, if these can be achieved by other means, and any legal and regulatory requirements.
We may keep your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation arising out of our relationship.
The law requires us to keep basic information about our Clients (including identity, contact and payment information as well as information on the contracts we enter into with our clients) for tax purposes, for six years after they stop being clients.
In some circumstances, we may anonymise your personal data for research or statistical purposes. In this case, we may use this information indefinitely without further notice to you.
9. Storing your personal data
The security of your personal data is essential to us.
To protect your personal data, we have put in place appropriate technical and organisational measures, including the following:
- Personal data entered by you on Our Site is secured by SSL (secure socket layer) technology in transit and at rest to improve security. SSL secures connections and prevents impersonation or stealing of visitors’ information.
- Stripe, Eventbrite and Moonclerk, our selected payment processors, are all compliant with PCI-DSS. Sensitive card data is never handled by us. It goes directly to the relevant payment processor’s servers and we do not have access to this information.
- We store personal data securely, including putting in place access controls, physical security, and secure backup procedures.
- we collect only the minimum amount of personal data necessary for our purposes.
- access to your personal data is limited to those employees, agents, contractors, and other third parties with a legitimate need to know and they are subject to duties of confidentiality.
- we conduct regular data security audits to identify and address any vulnerabilities.
- we keep our software, systems, and applications up-to-date with security patches and updates to address known vulnerabilities
- we have in place procedures for dealing with data breaches. These include notifying you, acting quickly to identify and limit the breach and any consequences of the breach and/or notifying the relevant authorities where we are legally required to do so.
10. Transferring and sharing your personal data
We may use external third parties to provide systems, technology or support which involves them processing your personal data on our behalf. For example, we use:
- Squarespace to provide Our Site. Squarespace’s Privacy Policy and Data Processing Addendum sets out how it processes and protects personal data.
- Stripe, Eventbrite and Moonclerk to administer our payment processes. When you purchase products or services from us, the payment information that you provide is encrypted and transmitted directly to the relevant payment processor. We do not store your payment information. The information you input is processed by Stripe in accordance with its Data Processing Addendum, by Eventbrite in accordance with its Data Processing Addendum and by Moonclerk in accordance with its Privacy Policy.
- Mailchimp to create, manage and send marketing emails to Customers, potential Customers who have expressed an interest in our products and other people who have previously purchased from us and/ or have opted to receive them. Please see Mailchimp’s Data Privacy & Security Policy and Data Processing Addendum, which set out how Mailchimp processes and protects personal data.
- Calendly to manage our calendar and allow clients and potential clients to schedule appointments with us. Calendly’s Privacy Notice sets out how it processes and protects personal data.
- Google to provide us with cloud document storage, email, productivity and collaboration tools. Please see Google’s Data Protection and Privacy Centre and Data Processing Addendum for more information on how Google stores and secures personal data on our behalf.
- Zapier to automate our workflows by connecting different apps and services which we use in our business. If and to the extent Zapier processes your personal data on our behalf, it does so in accordance with its Data Processing Addendum.
- Thinkific to host the online courses and programmes which we provide to our Clients. Please see Thinkific’s Privacy Policy for more information on how Thinkific will store, process and secure our Clients’ personal data in these circumstances.
Some of these external third parties use physical or cloud storage which is based outside the United Kingdom. By providing any information, including personal data to us, you consent to such transfer, storage and processing. Third countries outside the EEA may not have data protection laws that are as strong as those in the UK. We use our best endeavours to select only external third parties that require the same levels of personal data protection that would apply under the Data Protection Legislation, and ensure these levels of protection are contained in the external third parties’ privacy policies.
In addition to the third party IT and systems providers referred to above, we may also:
- share your personal data with other third parties if you specifically request this and have consented to it.
- in exceptional circumstances, share personal data if we consider that there is a real risk of harm to you or to others.
- on occasion, share your personal data with our professional advisers such as lawyers, bankers, auditors and insurers.
- share your personal data with HM Revenue & Customs, regulators and other authorities based in the United Kingdom if they request this.
- transfer your personal data to any new owner, if we sell, transfer, or merge parts of our business or assets. Any new owner of our business may continue to use your personal data in the same way(s) that we have used it, as specified in this Privacy Notice.
- be legally required to share certain personal data, which might include yours, if:
- we are involved in legal proceedings
- we are complying with legal obligations, for example as regards safeguarding, terrorism, money laundering or drug trafficking
- we are complying with a court order
- we are complying with the instructions of a government authority
- be required to share certain personal data, which might include yours, by a regulatory body, for example in relation to a client complaint or regulatory breach or investigation.
If any of your personal data is shared with a third party, as described above, we will take steps to ensure that your personal data is handled safely, securely, and in accordance with your rights, our obligations, and the third party’s obligations under the law.
11. Controlling and withholding your personal data
In addition to your rights under the Data Protection Legislation, set out in Section 5 above, when you interact with Our Site, you may be given options to restrict our use of your personal data. We aim to give you control over our use of your data for direct marketing purposes (including the ability to opt out of receiving marketing emails from us), which you may do by unsubscribing using the links provided.
You may access certain areas of Our Site without providing any personal data. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
You may restrict our use of Cookies. For more information, see our Cookie Policy which is available on Our Site.
12. Accessing your personal data
If you want to know what personal data we have about you, you can ask us for details of that personal data and for a copy of it. This is known as a Subject Access Request.
All subject access requests should be made in writing and sent to the following email address: hello@academyhealingnutrition.uk. Please include “Subject Access Request” in the email subject field.
There is not normally any charge for a subject access request, unless your request is ‘manifestly unfounded or excessive’, in which case we may charge an administrative cost.
We will aim to respond to your subject access request within one month of receiving it. If your request is more complex, more time may be required, up to a maximum of three months. We will keep you informed of our progress.
13. Our contact details
To contact us about anything to do with your personal data and data protection, please email us at hello@academyhealingnutrition.uk.
14. Updates to this Privacy Notice
We may amend or update this Privacy Notice from time to time. A revised Privacy Notice will be uploaded on Our Site and you will be deemed to have accepted its terms on your first use of Our Site following the revisions. We recommend that you check this page regularly.
This Privacy Notice was last updated on 23 April 2025.
Cookie Policy
Background
This Cookie Policy explains how Academy of Healing Nutrition (we / us / our) uses cookies and similar tracking technologies on our website at academyhealingnutrition.uk (Our Site).
1. What Are Cookies?
Cookies are small text files that are stored on your device when you visit Our Site (Cookies). They are widely used to make websites work efficiently and improve users’ browsing experience. Cookies can also be used to collect data for various purposes, such as analysing website traffic, personalising content, and delivering targeted advertisements.
Our use of Cookies is regulated by the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2003 (SI 2003/2426) (as amended) and the relevant parts of the retained EU law version of the General Data Protection Regulation ((EU) 2016/679) (UK GDPR). Together these are referred to as Cookie Law.
2. Types of Cookies We Use
Our Site may place and access certain first-party Cookies on your device. First-party Cookies are used to facilitate and improve your experience of Our Site. We use the following types of Cookies on our website:
2.1. Essential Cookies: These Cookies are necessary for the proper functioning of Our Site. They enable you to navigate Our Site and use its features, such as accessing any secure areas and making transactions. You can switch off these essential Cookies in your browser setting, however without them, some services or parts of Our Site may not be available.
2.2. Functional Cookies: Functional Cookies allow Our Site to recognise you and remember your choices and preferences, such as language settings and region. These Cookies enhance your experience by providing personalised content.
The essential and functional Cookies on Our Site are placed by Squarespace. For further information on those Cookies, please visit the Squarespace website: The Cookies Squarespace Uses.
2.3 Analytical or Performance Cookies: These Cookies help us understand how visitors interact with Our Site by collecting information about page views, the number of unique visitors, the source of traffic, how users navigate around Our Site and other statistical data. We use this information to target potential customers, improve Our Site's performance and user experience, for example ensuring users can find what they are looking for quickly. Our analytics and performance Cookies are placed by Google and Squarespace. Further information regarding Google Analytics Cookies is available here: Google Privacy & Terms: Technologies.
2.4. Advertising / Targeting Cookies: We may use advertising Cookies to deliver relevant advertisements to you based on your interests. These Cookies track your browsing habits and help us display targeted ads. Our Site uses Meta Pixel and GoogleAds Cookies, which allow us to measure the effectiveness of our social media advertising campaigns by tagging social media users when they visit Our Site, re-target our advertising to customers who are more likely to purchase from Our Site, and measure the impact of our social media advertising campaigns by measuring what happens when people see them. For more information on how to manage your ad settings and update your preferences, see the following Meta Guide: Adjust How Ads Are Show to You Based on Your Activity Information From Ad Partners and Google Guide: Google Privacy & Terms: Technologies.
Third party Cookies on Our Site, such as the above analytics Cookies, may track your activity across websites to analyse traffic patterns. By using Our Site, you consent to the use of these Cookies. You can control your preferences for these third party Cookies via your browser settings (see section 4 below) or by opting out through those third-parties’ consumer pages.
4. How to Manage Cookies
Before Cookies are placed on your device by Our Site, you will be shown a pop-up asking you to give your consent to set those Cookies. You will be able to choose whether to consent only to essential Cookies and/ or to non-essential marketing, functional, analytics and advertising Cookies.
Necessary Cookies help make Our Site more useable for users by enabling basic functions like page navigation and access to secure areas of Our Site. Our Site cannot function properly without these Cookies. By consenting to the placing of Cookies you are enabling us to provide the best possible experience and service to you. The non-essential Cookies on Our Site are not integral to the functioning of Our Site and your use and experience of Our Site will not be impaired by refusing consent to them.
You can also manage your Cookie preferences by adjusting your browser settings. Most web browsers allow you to block or delete Cookies, and also enable you to choose whether you wish to disable all Cookies or only non-essential Cookies. By default, most internet browsers accept Cookies, but this can be changed. Please refer to your browser's help menu for instructions on how to manage Cookies. Please note that doing so may affect your experience on Our Site.
Links to instructions on how to manage Cookies in the most common internet browsers appear below:
5. Cookie Consent
By using Our Site, you consent to the use of Cookies as described in this Cookie Policy. You have the option to withdraw your consent at any time by adjusting your Cookie preferences as outlined in Section 4.
6. Contact Us
If you have questions or concerns about our Cookie Policy or our data protection practices generally, please contact us by email at hello@academyhealingnutrition.uk.
7. Updates to this Cookie Policy
We may update this Cookie Policy to reflect changes in our Cookie practices or Cookie Law. Any updates will be posted on this page, so you are advised to check it from time to time.
This Cookie Policy was last updated on 23 April 2025.